The processing of personal data is carried out in a transparent manner and with strict respect for privacy, as well as fundamental rights, freedoms, and guarantees, in accordance with the new General Data Protection Regulation that repeals Law 67/98, of October 26, and Article 35 of the Constitution of the Portuguese Republic.
Air Head Europe Lda is committed to using all the technological means at its disposal to protect the privacy of its customers.
In preparing the Air Head Europe Lda website, every effort was made to ensure that the information contained therein is correct, precise, and up-to-date, not guaranteeing the non-occurrence of errors. By consulting the information provided, the user expressly accepts the terms and conditions described below:
-All Information is subject to updates and/or changes without prior notice.
-In case of dispute, the customer can resort to the regulatory authorities, described in the law.
Protecting the privacy and personal data is a commitment of Air Head Europe Lda, with its customers and employees. We invite you to consult our privacy and personal data protection policy, which includes the General Data Protection Regulation (GDPR) provisions..
What are personal data?
Personal data is any information relating to an identified or identifiable natural person, namely through the name, tax identification number, location data, electronic identifier, or other elements that allow the identification of that natural person. The information collected when someone visits the Air Head Europe Lda website is considered personal information and falls within the RGPD.
Who are the holders of personal data?
The user, natural or legal person, to whom the data relate and who used the services. The user will be the person who uses or explores the services, being able to request forms of disclosure, namely newsletters. Regardless of this distinction, Air Head Europe Lda informs that it also protects personal data and respects the rights of its users.
Who is responsible for processing personal data?
The person responsible for collecting and processing your personal data will be Air Head Europe Lda. In this context, it decides which data is collected, the means of treatment, and the purposes for which it is used.
HOW WE TREAT YOUR PERSONAL DATA
Upon express consent – in writing or through the validation of an option – prior and if such consent is free, informed, specific, and unequivocal. Examples are your consent to Air Head Europe Lda, analyzing the use of services and making recommendations, or sending outreach messages related to the company’s marketing (email, SMS, among others).
– Execution of contract and pre-contractual diligences
When the processing of personal data is necessary for the conclusion, execution and management of the contract concluded with Air Head Europe Lda, , such as the management of contacts, information and requests, for the management of invoicing, collection and payments;
– legitimate interest
When the processing of personal data corresponds to a legitimate interest of Air Head Europe Lda or third parties. Example: to respond to a contact request.
How long do we process your Personal Data?
Air Head Europe Lda processes your personal data only for the period of time necessary to carry out the defined purpose or, depending on what is applicable, until you exercise your right of opposition, right to be forgotten or withdraw your consent. After the respective conservation period has elapsed, Air Head Europe Lda will delete the data whenever they should not be kept for a different purpose that may persist.
For what purposes do we process your Personal Data?
– Disclosure of actions – Sending useful information, commercial, promotions.
– Identification (Name)
– Contact (Email – mobile phone)
– Personal identification sheets
What are the terms for processing and conservation of personal data?
Air Head Europe Lda treats and keeps your personal data according to the purposes for which they are treated. There are cases in which the law obliges the processing and conservation of data for a minimum period of time, namely: for ten years, the data necessary for information to the Tax Authority for accounting or tax purposes.
Whenever there is no specific legal obligation, then the data will only be processed for the period necessary to fulfill the purposes that motivated its collection and preservation and always in accordance with the law. Thus, Air Head Europe Lda will process and maintain your personal data for the period in which it maintains a contractual relationship with you.
Air Head Europe Lda may keep other personal data for periods longer than the duration of the contractual relationship, either based on your consent or to ensure rights or duties related to the established contracts, but always for the period strictly necessary to carry out the respective purposes and in accordance with legal guidelines.
How do we collect your personal data?
We collect personal data with your consent when you purchase services or products from Air Head Europe Lda. This collection can be done orally, in writing, or through our website.
Data protection rights and Customer rights
– Right of access
Right to obtain confirmation of which personal data are being processed and information about them, such as for example, the purposes of the treatment, and the retention periods, among others. Right to see/hear or obtain a copy, for example, of invoices or written agreements in which you are involved.
– Right of rectification
Right to request rectification of inaccurate personal data or request that incomplete personal data be completed, such as an address, email, telephone contacts, or others.
– Right to know the annulment
Right to obtain the annulment of your personal data, provided that there are no valid grounds for its conservation, such as for example, the cases in which Air Head Europe Lda has to keep the data as required by official entities/program certifiers ongoing.
– Right to portability
Right to receive the data you have provided us in a digital format that is commonly used and can be read automatically or to request the direct transmission of your data to another entity that becomes the new person responsible for your personal data.
– Right to withdraw consent or right to object
Right to oppose or withdraw your consent, at any time, to data processing, such as, for example, in the case of data processing for marketing purposes, provided that no legitimate interests prevail over your interests, rights, and freedoms.
– Right of limitation
Right to request the limitation of the processing of your personal data in the form of:
Suspension of treatment;
Limitation of the scope of processing to specific categories of data or purposes of processing.
If the website of Air Head Europe Lda has a security problem, Air Head Europe Lda undertakes to communicate the occurrence of the problem to the entity that regulates the RGPD (the National Data Protection Commission in Portugal) by 72 hours after becoming aware of the problem and also to your customers.
– Automated profiling and decisions
Air Head Europe Lda can profile customers based, for example, on their preferences, personal interests, use of the service, and location, among other indicators, namely to provide services, increase the quality and experience of products and services, adjust marketing communications, and publicizing actions. However, this treatment must be based on the consent of the holder.
– Right to complain
Right to lodge a complaint with the supervisory authority.
CNPD – National Data Protection Commission
Under what circumstances is your personal data communicated to other entities or third parties?
The data may be transmitted to entities to whom the data must be communicated, such as the tax authority, among others related to the activity of Air Head Europe Lda.
How do we protect your personal data?
Air Head Europe Lda has implemented the appropriate, necessary, and sufficient organizational, computer, and security measures to protect your personal data against destruction, loss, alteration, dissemination, unauthorized access, or any other form of treatment, accidental or illicit.
How can you exercise your rights?
The exercise of rights is free; the information must be provided in writing, but if requested, it can be provided orally. In this case, the response to requests must be provided within a maximum period of 30 days unless it is a particularly complex request.
Exercise your rights through the addresses and contact:
Phone: +351 913 602 826 (Chamada para Rede Móvel Nacional)
Adress: Zona Industrial de Ulme Lote 17